Explanation
The term “Consumer” under the Consumer Protection Act, 2019 (India) is defined as follows:
“A consumer is any person who:
1. Buys any goods for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment.
2. Hires or avails of any services for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment.
3. Any beneficiary of such goods or services when such use is made with the approval of the buyer.”
In essence, the Consumer Protection Act, 2019, defines a consumer as an individual who purchases goods or avails of services for a price, including those who do so under deferred payment arrangements. It also includes beneficiaries of such goods or services if they are used with the buyer’s approval.
Conclusion: This definition is crucial in the context of consumer protection laws, as it establishes the rights and protections afforded to individuals who engage in consumer transactions, ensuring that they are safeguarded against unfair trade practices, substandard goods, and deficient services.